Digital Payments

Online Payments

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JazzCash enables its customers with the freedom of making payments for their online purchases in a convenient, secure and swift manner!

With a variety of channels to make payments including vouchers, Mobile Accounts and Credit / Debit cards we ensure that our customers are no more limited to the traditional payment methods as they can choose one that suits their needs better.

Key Features

Dedicated customer portal
Buyer’s Protection
Round the clock support
Exciting Discount Deals
Compliant with international security standards

Payment through Mobile Account

If a customer chooses to make a payment through Mobile Account, the customer will make the payment by entering his mobile account number. A confirmation SMS will be send to the customer and the customer will confirm the transaction by entering his Mobile Account PIN. The flow for payment through Mobile Account is as under.

Customer visits online shopping store

At checkout customer selects the option to pay through Mobile Account

Customer enters his Mobile Account number

Customer authenticates the transaction by entering his Mobile Account PIN

Customer is send a payment confirmation through SMS

Online seller ships the product to the customer

Payment through Debit / Credit Card

If a customer chooses to make the payment through credit / debit card the customer will follow the below mentioned flows

Customer visits online shopping store

At checkout customer selects the option to pay through Credit / Debit Card

Customer enters his Credit / Debit Card Details

Customer is send a payment confirmation through SMS

Online seller ships the product to the customer

Payment through Voucher

If a Customer chooses to make a payment through voucher, the customer will receive a voucher number through SMS. The customer can pay his voucher at any of the more than 60,000 retailers nationwide

Payment through JazzCash retailer

Customer visits online shopping store

At checkout customer selects the option to pay through voucher

Customer is shared his voucher number through SMS

Customer visits his nearest JazzCash retailer for voucher payment

Retailer receives the money from the customer. The customer will receive payment confirmation through SMS

Online seller ships the product to the customer

Payment through internet banking

Customer visits online shopping store

At checkout customer selects the option to pay through voucher

Customer is shared his voucher number through SMS

Customer signs in to partner bank’s internet banking portal and selects Bill Payments

Types in voucher number and confirms payment details

Online seller ships the product to the customer

How can I pay through JazzCash?

Using JazzCash, you can pay through below 3 options;

  1. JazzCash Mobile Account
  2. Voucher Payment at any JazzCash Outlet
  3. Credit / Debit card

Is there any fees to use the JazzCash Online Payment Option?

There is no fees for you to use the JazzCash Online Payment Option

How can I pay through Voucher?

JazzCash customer can pay through the below mentioned process:

  • Customer selects Voucher Payment option
  • Customer enters his/her mobile number
  • Customer will receive a system generated unique voucher number (12 digit) on his/her mobile number along with the expiry date.

Where can I pay the vouchers generated through the JazzCash Online Payment Gateway?

You can pay the vouchers at any of the more than 60,000 JazzCash Agents, Jazz Point, Jazz Experience Centers or Mobilink Microfinance Bank Branches across Pakistan.

How can I find my nearest retailer for voucher payment?

You can find your nearest retailer for voucher payment using the below mentioned link

http://www.jazzcash.com.pk/agent-locator/

You can also find your nearest retailer for voucher payment by sending “M” in an SMS to 2179 (for Mobilink customers only) or by calling our help line 111-124-444 (444 for Mobilink Customers) 

What amount should I pay to the retailer at the time of voucher payment?

You will only pay the amount equivalent to the goods purchased. No extra amount to be paid to the retailer for using JazzCash services.

How will I know that my voucher payment has been made?

You will receive a confirmation message that your payment has been made against your order.

How can I pay through Mobile Account?

JazzCash Mobile Account customers can pay online through the below mentioned process:

  • Customer selects Mobile Account option
  • Customer enters his JazzCash Mobile Account number
  • Customer will receive MPIN request on his/her mobile
  • Customer will enter MPIN

Customer will receive confirmation sms on his/her mobile number

How do I register for JazzCash Mobile Account?

Biometrically verified Mobilink customers can register for a Mobile Account by dialing *786# from their Mobilink number. For further details please refer to the below mentioned link

http://www.jazzcash.com.pk/mobile-account/overview/

How can I deposit funds in my Mobile Account?

Once your Mobile Account registration is complete, you can deposit money free of cost from any JazzCash Agent. To locate your nearest JazzCash Agent, please write ‘M’ in an SMS and send it to 2179 (Mobilink Customers). In addition, if you already have a Bank account, you can transfer money instantly from your Bank Account by using funds transfer facility through Online Banking or ATM. All you need to do is select ‘Mobilink Microfinance Bank’ as the receiver Bank and use your Mobile number as the account number. Whether you deposit from a JazzCash Agent or through Bank, funds will be credited to your account instantly and you will receive a confirmation SMS from 8558.

I have not received the MPIN request on my Mobile?

MPIN popup will appear only if your mobile is unlocked. Please check again after unlocking your mobile or if the problem persists please dial 4444 for assistance.

How can I pay through Credit/Debit card?

JazzCash customers can pay through the below mentioned process:        

  • Customer selects credit/debit card option
  • Once credit/debit card option is selected customer will enter Credit/Debit card details
  • The information entered will include credit/debit card number, expiry date and cvv2
  • Transaction will be processed and customer will be notified on his/her mobile number with the confirmation.

What information will I have to share to make payment through credit/debit card?

You will have to enter the card number, expiry date and the last three digits written at the back of the card.

How can I get my credit/debit card activated for online purchase?

You will have to call your respective bank for activation of your credit/debit card.

In case of any payment related query where should I register my complaint?

You can dial 111-124-444 or 4444 (For Mobilink Customers) for payment related queries.

Do I receive any notification for my payment confirmation?

You will receive a confirmation sms on your mobile regardless of any payment method.

My payment is declined while paying through credit or debit card?

Please contact your issuing bank for further details.

Can I pay through my Amex, JCB or Diners card?

You can only pay through VISA, MasterCard debit or credit cards enabled for e-commerce transactions.

Partner Banks

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