JazzCash Debit Card

JazzCash offers Personalized Debit Card for its Mobile Account customers.  Mobile Account customers do not need to carry cash for making payments at retail outlets as customers can make secure and convenient payment transactions through their debit card.

Features:

Visa Debit Card

  • Order through JazzCash Website
  • Order through JazzCash App
  • On-Spot Issuance at selected outlets
  • Cash withdrawal at over 12,000 ATMs across Pakistan
  • Accepted at over 50,000 Retail and Online Visa Merchants
  • Free SMS alerts on every transaction
  • Daily withdrawal and shopping limit is Rs. 50,000 (No charges on shopping)
  • Card Issuance fee of Rs 599
  • No monthly or annual fee

 

PayPak Debit Card

  • Golootlo discounts at over 12,000 merchants. For details, click here
  • Order through JazzCash Website
  • Cash withdrawal at over 12,000 ATMs across Pakistan
  • Accepted at over 50,000 Retail Merchants
  • Contactless payments on POS machines – simply tap & pay to complete your shopping transaction (Supported merchants only)
  • Free SMS alerts on every transaction
  • Daily withdrawal and shopping limit is Rs. 50,000 (No charges on shopping)
  • Card Issuance fees is PKR 899
  • Annual fees is PKR 299

For latest discount offers click here

Get Your JazzCash Debit Card On The Spot At Mobilink MicroFinance Bank

You can also get your JazzCash Debit Card on the spot at selected Mobilink Microfinance Bank branches. For more details, click here

Order Your JazzCash Debit Card through JazzCash App

You can now order your JazzCash Debit Card in just a few steps through the JazzCash App! To download JazzCash App click here

  • To Withdraw Cash at any ATM:Create your ATM Card PIN by dialing *786*6*4# (for Jazz/Warid subscribers) or by using JazzCash Mobile App (for all subscribers)
  • To Swipe Your Card at Retail Merchants:Activate your Debit Card for shopping at Retail by calling helpline or just perform one cash withdrawal/ balance inquiry from any ATM for automatic activation
  • To Complete Payment at Online Merchants (For Visa Cards only):You can activate your VISA Debit Card for an Online shopping session by calling helpline

Note: JazzCash Debit Cards cannot be used at International Merchants.

For Schedule of Charges, please click here

How much time will it take for the card to be delivered to my provided address?

Once an order is successfully placed, it will take 15 working days to delivery your card to your provided address.

How will I pay the card fee?

The card fee will be deducted from your JazzCash Mobile Account upon confirmation of your order.

What If I don’t receive the card within 15 working days?

Once your card is dispatched to your provided address, you will receive an order tracking ID through which you will be able to track your order.

If I have already placed an order, will I be able to place another order for the card?

You will be able to place another order after 20 working days of your first order. Or in case your first order was rejected, you will be able to place another order immediately after order rejection.

My card has been returned by the courier service. What should I do?

In this scenario, you will have to call the helpline and provide details for the card to be dispatched to you again.

In case you do not call the helpline for card delivery, your card will be discarded after 60 days from date of 1st return and fee will not be refunded.

Who can get JazzCash Debit Card?

Anyone who has a JazzCash Mobile Account can get a debit card.

I already have a JazzCash ATM card. Can I get a JazzCash Debit Card?

Yes, you can get a JazzCash Debit Card by placing an order for the card online or through JazzCash App, or by visiting selected Mobilink Microfinance Bank branches to get your card on the spot.

I have lost my JazzCash Debit Card. What should I do?

You must immediately block the card. To block card, Jazz customer can dial USSD string *786*6 *4*3#. All network customers can also block their card by using JazzCash App or by calling helpline 4444 (From Jazz number) or UAN: 111-124-444 (With Area Code)

What should I do if I forget the Card PIN for my JazzCash Debit Card?

You need to call the helpline. After verfification, you will be able to change your Card PIN.

Can I perform transactions internationally with JazzCash Debit Card?

Currently, JazzCash Debit Card is only valid for purchases within Pakistan.

Is there any fee for online purchase session activation?

You can only get online session activated for JazzCash Visa Debit Card and it is free of cost.

What is the maximum time I can set for online session activation?

You can only activate online session for your JazzCash Visa Debit Card and the maximum time for the session is 72 hours (3 days)

My online session for JazzCash Visa Debit has expire or is about to expire. What should I do?

You can call the helpline for reactivation of session for JazzCash Visa Debit Card.

My card has been illegally used. What should I do?

You need to immediately call the helpline in this scenario.

How to register for Golootlo deals & discounts on PayPak cards?

No prior registration is required to avail Golootlo deals & discounts on PayPak cards. Simply dip, swipe or show (where POS terminals are not installed) your cards at 15,500+ locations to enjoy exciting ‘Buy One Get One’ and discount deals. Alternatively, you can also register your PayPak card with Golootlo App to avail discounts (no need to carry plastic).

How to avail deals & discounts on my PayPak card through Golootlo App?

These deals & discounts can be availed by scanning the QR placed at Golootlo merchants through your Golootlo App.

Is this offer available on PayPak only cards?

This offer is available on all PayPak cards only. JazzCash VISA Debit Card does not have golootlo offer.

What should I do if the merchant refuses to give me a discount on my PayPak card?

In case an active discount deal is turned down, you can call Golootlo helpline at +92-21-111-566-856 for further assistance or to lodge a complaint.

Where can I get my JazzCash Debit Card from?

You can visit Mobilink Microfinance Bank (MMBL) branch in Karachi, Lahore, Islamabad and Multan to get your JazzCash Debit Card.

ISLAMABAD MOBILINK MICROFINANCE BANK BRANCH, 3-A/2, KAGHAN ROAD, F-8 MARKAZ ,ISLAMABAD
LAHORE MOBILINK MICROFINANCE BANK BRANCH, PLOT NO.37-A, KHYABANE-E- IQBAL BLOCK XX (COMMERCIAL) PHASE III ,  DHA, LAHORE
MULTAN MOBILINK MICROFINANCE BANK BRANCH, PLOT NO. 3626-AB, AZMAT WASTI ROAD, CHOWK SADU HASSAM, MULTAN
KARACHI MOBILINK MICROFINANCE BANK BRANCH, PLOT # 40D, 24TH COMMERCIAL STREET, PHASE II EXT, DHA, KARACHI

What details will I need to provide get my card issued from the Mobilink Microfinance Bank (MMBL) branch?

You will need to provide your CNIC and JazzCash account number to the branch representative to get your JazzCash Debit Card. Please ensure that the SIM on which your JazzCash Account is registered is in your possession when you visit the branch for your card issuance as you will need to enter MPIN for confirmation.

I already have a JazzCash Card. Can I get my card issued from the branch?

Yes, but you will need to block your previous card.

What is the process of blocking my previous card?

To block card, Jazz customer can dial USSD string *786*6 *4*3#. All network customers can also block their card by using JazzCash App or by calling helpline 4444 (From Jazz number) or UAN: 111-124-444 (With Area Code)

What are the charges for getting JazzCash Debit Card?

Customer Cardholder Price
No previous card Rs.599
Previous chip cardholder Rs.599
Previous non-chip cardholder Rs.1 (for first time chip card issuance)

Please ensure that account has sufficient balance in the mobile account to get the card.

How will I pay my card fee?

Card fee will be deducted from your Mobile Account upon confirmation of your card being linked to your account. You do not have to pay the fee in cash.

I have ordered my card online but haven’t received it yet, can I get my card from the branch?

You are advised to wait for 15 working days for their card to arrive at their provided address. However, in case you still wish to get the card on spot at the MMBL branch, then online card order will be cancelled without fee reversal, and full card fee will be charged again when card is issued at the branch.

This is a method used by criminals to capture data from the magnetic stripe on the back of Debit/Credit card.

Skimming of credit/debit card data is performed at point of sale (POS) stations

By using credit or debit card into a compromised machine, the card skimmer reads the magnetic strip of card and stores the card number. PIN can be captured too, if a fake keypad was placed over the real one.

How to protect yourself against skimming

Here are some basic things you can do to protect yourself from card skimming:

  • Be discreet with your PIN. Covering the keypad as you enter your PIN could help prevent someone stealing from you.
  • Never share your PIN. Don’t tell anyone your PIN, don’t write it down and definitely do not keep a copy of it in your wallet together with your card.
  • Keep your card in sight. If you’re in a store or restaurant, make sure you hold onto your card or keep it within your sights at all times so that you know it is only being used on specific machine.
  • Look for signs of tampering. Before you use an ATM, always check for any suspicious features. Also try wiggling parts of the machine, because legitimate ATMs are solid constructions that don’t usually have loose or moving parts.
  • Avoid outdoor ATMs. ATM at branch, inside the mall, is generally safer than a lone outdoor ATM.
  • Check your account statement. Checking your account statement is a good habit, and it’s now easier to do this regularly thanks to online banking. Doing this is important because you can identify fraudulent transactions as soon as they happen.
  • Report suspicious activity. Immediately call your bank if you suspect your account/card has been compromised.

 

Be Vigilant, Stay Safe!

To know more about customer awareness and protection click here

PKR 500 Cashback on PayPak Order:

  • Customers shall be eligible for card fee cashback after first shopping/POS purchase transaction
  • This offer is valid for customers who order their JazzCash Debit Card online or get it from selected Mobilink Microfinance Bank branch from 1st – 30th November 2020, and conduct their first shopping transaction using the card by 31st December 2020
  • Customers can get their card on the spot from Mobilink Microfinance Bank branches located in Lahore, Karachi, Islamabad and Multan
  • Fee will be credited into customer’s mobile wallet within 10 working days of their first shopping transaction from card
  • This is a limited time offer and can be withdrawn or changed by JazzCash at any time without prior notice
  • The final decision for customer cashback eligibility will rest with JazzCash
  • Customers need to conduct a transaction of Minimum PKR 500.
  • Only customers who previously had no JazzCash Debit Card issued to them are eligible for this offer upon ordering a card
  • Customers who have ordered a new card after their previous card has been lost/stolen of their previous card are not eligible for this offer
  • Customers who have the old card and have applied for the newly introduced EMV JazzCash Debit Card are not eligible for this offer
  • This cashback offer is subject to terms and conditions and applicable regulations/laws/internal policies of the Pakistan Mobile Communication Limited (the, “Jazz”) and Mobilink Microfinance Bank Limited (the, “MMBL”), collectively (the, “Group Companies”), and/or its/their subsidiaries, affiliates and shareholders. The Jazz and MMBL reserve the right to amend/modify/withdraw this offer at any time with or without any notice and/or intimation and collectively and severally disclaim any and/or all claims/losses/damages, whether directly or indirectly or consequential or prospective profits/benefits, may arise or suffered due to any act directly attributable to the Jazz and/or MMBL
  • This offer is valid for all Debit Card customers whereby customers can avail 10% Cashback on fuel transactions
  • Customers shall be eligible for cashback after shopping/POS purchase transaction on any Fuel transaction. I.e Petrol station
  • Cashback will be credited into customer’s mobile wallet within 10 working days of their fuel transaction
  • This is a limited time offer and can be withdrawn or changed by JazzCash at any time without prior notice
  • The final decision for customer cashback eligibility will rest with JazzCash
  • Maximum cashback a customer can avail is PKR 200
  • Campaign Validity: 30th November 2020
  • This cashback offer is subject to terms and conditions and applicable regulations/laws/internal policies of the Pakistan Mobile Communication Limited (the, “Jazz”) and Mobilink Microfinance Bank Limited (the, “MMBL”), collectively (the, “Group Companies”), and/or its/their subsidiaries, affiliates and shareholders. The Jazz and MMBL reserve the right to amend/modify/withdraw this offer at any time with or without any notice and/or intimation and collectively and severally disclaim any and/or all claims/losses/damages, whether directly or indirectly or consequential or prospective profits/benefits, may arise or suffered due to any act directly attributable to the Jazz and/or MMBL