Visa Debit Card

JazzCash brings Personalized Visa Debit Card for its Mobile Account customers. Now, Mobile Account customers do not need to carry cash for making payments at retail outlets as customers can make secure and convenient payment transactions through their debit card.

Features:

  • No monthly or annual fee
  • Convenient card ordering process through online portal
  • Accepted at over 50,000 Retail and Online Visa Merchants
  • Cash withdrawal at over 12,000 ATMs across Pakistan
  • Free SMS alerts on every transaction
  • Daily withdrawal and shopping limit is Rs. 50,000 (No charges on shopping)

Customers can also enjoy exclusive discounts on making payment via their Visa Debit Card at partner brands!

For latest discount offers click here

For FAQ’s click here

Get Your JazzCash Visa Debit Card On The Spot At Mobilink MicroFinance Bank

You can also get your JazzCash Visa Debit Card on the spot at selected Mobilink Microfinance Bank branches. For more details, click here

To Withdraw Cash at any ATM: Create your ATM Card PIN by dialing *786*6*4# (for Jazz/Warid subscribers) or by using JazzCash Mobile App (for all subscribers)

To Swipe Your Card at Retail Merchants: Activate your Visa Debit Card for shopping at Retail by calling helpline or just perform one cash withdrawal/ balance inquiry from any ATM for automatic activation

To Complete Payment at Online Merchants: You can activate your Visa Debit Card for an Online shopping session by calling helpline

NoteJazzCash Visa Debit Card cannot be used at International Merchants.

For Schedule of Charges, please click here

How much time will it take to deliver card at my provided address?

Once an order is successfully placed, it will take 15 working days to deliver your card at provided address

How will I pay card fee?

Card fee will be deducted from your Mobile Account upon confirmation of your order

What if I don’t receive the card within 15 working days?

Once your card will be dispatched, you will receive an order tracking ID through which you will be able to track your order

If I have already placed an order, will I be able to place another order for card?

You will be able to place another order after 20 working days of your first order. Or in case your first order was rejected then you will be able to place another order after rejection of your first order

My order has been rejected, will I get my card fee refunded?

Yes, your card fee will be refunded in your Mobile Account within two working days of your order rejection

My order has been returned by courier service, can I get it delivered over some other address?

In this scenario, you have to call the helpline

Who can get JazzCash debit card?

Anyone with JazzCash Mobile Account can get debit card

Will I have to pay cash to agent to purchase debit card?

No, you don’t have to pay cash to agent as amount will be deducted from your Mobile Account

I already have JazzCash ATM card, can I get debit card?

Yes, but first you have to block your ATM card

My card has been returned by courier service. What should I do?

In this scenario, you have to call the helpline.

In case you do not call the helpline for card delivery, your card will be discarded after 60 days from date of 1st return and fee will not be refunded.

I have lost my debit card, what should I do?

You must immediately block your card by calling helpline or through your account menu

What should I do if I forget my debit card pin?

You need to call helpline, after verification you will be able to change your card PIN

Can I perform transactions internationally with JazzCash debit card?

Currently, JazzCash debit card is only valid for purchase with in Pakistan

Is there any fee for online purchase session activation?

No, online purchase session activation is free of cost

What is the maximum time I can set for online session activation?

You can activate online session for maximum of 72 hours (3-days)

My online session expires will shopping online, what should I do?

You can call the helpline for re-activation of session

My card has been illegally used, what should I do?

You need to immediately call helpline in this scenario

Card Skimming

is a method used by criminals to capture data from the magnetic stripe on the back of Debit/Credit card.

Skimming of credit/debit card data is performed at point of sale (POS) stations

By using credit or debit card into a compromised machine, the card skimmer reads the magnetic strip of card and stores the card number. PIN can be captured too, if a fake keypad was placed over the real one.

How to protect yourself against skimming

Here are some basic things you can do to protect yourself from card skimming:

  • Go to the Bank Window – Visiting a to bank branch during office hours, go into the branch and make withdrawal from teller window rather than taking money out from ATM.
  • Be discreet with your PIN. Covering the keypad as you enter your PIN could help prevent someone stealing from you.
  • Never share your PIN. Don’t tell anyone your PIN, don’t write it down and definitely do not keep a copy of it in your wallet together with your card.
  • Keep your card in sight. If you’re in a store or restaurant, make sure you hold onto your card or keep it within your sights at all times so that you know it is only being used on specific machine.
  • Look for signs of tampering. Before you use an ATM, always check for any suspicious features. Also try wiggling parts of the machine, because legitimate ATMs are solid constructions that don’t usually have loose or moving parts.
  • Avoid outdoor ATMs. ATM at branch, inside the mall, is generally safer than a lone outdoor ATM.
  • Check your account statement. Checking your account statement is a good habit, and it’s now easier to do this regularly thanks to online banking. Doing this is important because you can identify fraudulent transactions as soon as they happen.
  • Report suspicious activity. Immediately call your bank if you suspect your account/card has been compromised.
Be Vigilant, Stay Safe!

To know more about customer awareness and protection click here

  1. Where can I get my JazzCash Visa Debit Card from?

You can visit Mobilink Microfinance Bank (MMBL) branch in Karachi, Lahore, Islamabad and Multan to get your JazzCash Visa Debit Card.

 

ISLAMABAD MOBILINK MICROFINANCE BANK BRANCH, 3-A/2, KAGHAN ROAD, F-8 MARKAZ ,ISLAMABAD
LAHORE MOBILINK MICROFINANCE BANK BRANCH, PLOT NO.37-A, KHYABANE-E- IQBAL BLOCK XX (COMMERCIAL) PHASE III ,  DHA, LAHORE
MULTAN MOBILINK MICROFINANCE BANK BRANCH, PLOT NO. 3626-AB, AZMAT WASTI ROAD, CHOWK SADU HASSAM, MULTAN
KARACHI MOBILINK MICROFINANCE BANK BRANCH, PLOT # 40D, 24TH COMMERCIAL STREET, PHASE II EXT, DHA, KARACHI

 

 

  1. What details will I need to provide get my card issued from the Mobilink Microfinance Bank (MMBL) branch?

You will need to provide your CNIC and JazzCash account number to the branch representative to get your JazzCash Visa Debit Card. Please ensure that the SIM on which your JazzCash Account is registered is in your possession when you visit the branch for your card issuance as you will need to enter MPIN for confirmation.

 

  1. I already have a JazzCash Card. Can I get my card issued from the branch?

Yes, but you will need to block your previous card.

 

  1. What is the process of blocking my previous card?

To block card, Jazz customer can dial USSD string *786*6 *4*3#. All network customers can also block their card by using JazzCash App or by calling helpline 4444 (From Jazz number) or UAN: 111-124-444 (With Area Code)

 

  1. What are the charges for getting JazzCash Visa Debit Card?
6.       Customer Cardholder Price
No previous card Rs. 599
Previous chip cardholders Rs. 599
Previous non-chip cardholders Rs. 1 (for first time chip card issuance)

 

Please ensure that account has sufficient balance in the mobile account to get the card.

 

  1. How will I pay my card fee?

Card fee will be deducted from your Mobile Account upon confirmation of your card being linked to your account. You do not have to pay the fee in cash.

 

  1. I have ordered my card online but haven’t received it yet, can I get my card from the branch?

You are advised to wait for 15 working days for their card to arrive at their provided address. However, in case you still wish to get the card on spot at the MMBL branch, then online card order will be cancelled without fee reversal, and full card fee will be charged again when card is issued at the branch.