Mobile Account

International Remittance

Receive money from around the world in a hassle-free way!

JazzCash now brings you “International Remittance Service”; a secure, reliable and instant money transfer service that enables you to receive money directly in your JazzCash mobile account.

Product Features:

Secure and Reliable: With JazzCash International Remittance Service; you can receive money directly in your JazzCash Mobile Account in real-time.

Instant and Convenient: JazzCash allows you to receive international remittance in your JazzCash Mobile Account instantly. You can either opt to cash-out money from your JazzCash Mobile Account or use your balance for a wide array of services provided by JazzCash, including money transfer, bill payments, mobile load, online payments or loan repayments.

Ease of Cash out: Cash-out can be done from 80,000+ JazzCash agents present across Pakistan anytime throughout the day, without having to stand in long queues. You can also use ATM cards for withdrawal.

Not a JazzCash Mobile Account Customer?

Jazz/Warid customers can dial *786# from their biometric verified Jazz/Warid number to instantly register JazzCash Mobile Account. Customers using other networks can register JazzCash Mobile Account by visiting nearest Jazz Experience Center or Jazz Point.

Home Remittance Account

JazzCash Home Remittance Account is a bank account tagged with your mobile number and can be operated through your phone. It is a special account with exclusive features and limits launched to facilitate customers who receive international remittance. Through this Mobile Account you can enjoy the freedom to access financial services anywhere, anytime! More importantly, you don’t have to rely on traveling to a Bank branch, wait in queues or complete any documentation. The Mobile Account menu works on all types of mobile phones – a smartphone is not compulsory. Customers can make deposits or withdrawals through any Mobilink Microfinance Bank Branch, Jazz Franchise or Business Center and JazzCash Agents spread across Pakistan.

Key Benefits are:

  • Easy Registration
  • Higher Limits
  • Cash-out from 80,000+ locations
  • Bill Payment, Mobile Load, Money Transfer and other facilities
  • Guaranteed Free Minutes on Receiving Funds

How to get started?

1. Register your Mobile Account
JazzCash Mobile Account can be registered on any network mobile number:

  • New customers can Register their Home Remittance Mobile Account through biometric verification at any JazzCash agent or Jazz Point
  • Current JazzCash account holders can also upgrade to Home Remittance Accounts through biometric verification at any JazzCash Agent or Jazz Point.

Level 1 account will be upgraded to Home Remittance Account in 2 working hours from raising the request. Please call 4444 from your Jazz or Warid number or 021-111-124-444 from any other number to shift back to normal L-1 account.

2. Setup your personal MPIN
Upon successful registration:

  • Jazz and Warid customers can dial *786# or use Mobile App to create their desired 4-digit MPIN.
  • Other network customers can create their MPIN through Mobile App.
  • All transactions made from the Mobile Account are secured with this 4-digit MPIN. If you ever forget your MPIN, please call 4444 from your Jazz or Warid number or 021-111-124-444 from any other number to reset your MPIN.

3. Deposit money into your Mobile Account
Funds can only be credited through an international remittance transaction and will be credited to your account instantly. Upon successful credit you will receive a confirmation SMS from 8558.

4. Start using your Mobile Account!
In order to make a transaction from your Mobile Account:

  • Jazz and Warid customers can dial *786# anytime, anywhere and follow the steps to complete any transaction. Jazz and Warid customers can also use their Mobile Account through the Mobile App.
  • Other network customers can use their Mobile Account through the Mobile App only.
  • All your transactions will be accompanied with a digital receipt which will be sent from 8558.

Need any further assistance? Please call the JazzCash Helpline on 4444 from your Jazz number or 021-111-124-444 from any other number. JazzCash Mobile App is available on both iOS and Android devices.

Transaction Limits

Account level Credit* Debit Max Balance
 

L1-Home Remittance Account

Daily Monthly Daily Monthly 1,500,000
No limit No limit 50,000 500,000

You can check the remaining limit of your Mobile Account over any period by calling 4444 you’re your Jazz or Warid number or 021-111-124-444 from any other number.

Service Charges

Transaction Charges (PKR)
Mobile Account Registration Free
Send Money to another JazzCash Mobile Account Free
Send Money to CNIC Listed Below
Mobile Load for Jazz Free
Mobile Load for Other Networks Free
Jazz Postpaid Bill Free
Balance Enquiry Free
Mini Statement Free
Change Pin Free
Bill Payment Free
Cash Withdrawal from Agent Listed Below

Send Money to Bank Account or any other Mobile Account
Amount (Rs.) Charges (Rs.)
Rs. 1 to Rs. 200 15
Rs. 201 to Rs. 500 15
Rs. 501 to Rs. 1000 20
Rs. 1001 to Rs. 2500 40
Rs. 2501 to Rs. 4000 60
Rs. 4001 to Rs. 6000 80
Rs. 6001 to Rs. 8000 100
Rs. 8001 to Rs. 10000 150
Rs. 10001 to Rs. 13000 200
Rs. 13001 to Rs. 16000 250
Rs. 16001 to Rs. 20000 300
Rs. 20001 to Rs. 25000 350
Rs. 25001 to Rs. 30000 400
Rs. 30001 to Rs. 40000 450
Rs. 40001 to Rs. 50000 500

Cash Withdrawal from ATM (any bank)
Amount (Rs.) Charges (Rs.)
Rs. 500 15
Rs. 1000 20
Rs. 1,500 to Rs. 2,500 30
Rs. 3,000 to Rs. 4,000 50
Rs. 4,500 to Rs. 6,000 70
Rs. 6,500 to Rs. 8,000 90
Rs. 8,500 to Rs. 10,000 110
Rs. 10,500 to Rs. 13,000 130
Rs. 13,500 to Rs. 16,000 140
Rs. 16,500 to Rs. 20,000 160

Send Money from Mobile Account to CNIC
Amount (Rs.) Charges (Rs.)
Rs. 0 to Rs. 1,000 46
Rs. 1,001 to Rs. 2,500 93
Rs. 2,501 to  Rs. 4,000 139
Rs. 4,001 to Rs. 6,000 186
Rs. 6,001 to Rs. 8,000 232
Rs. 8,001 to Rs. 10,000 278
Rs. 10,001 to Rs. 13,000 325
Rs. 13,001 to Rs. 16,000 360
Rs. 16,001 to Rs. 20,000 440
Rs. 20,001 to Rs. 25,000 510
Rs. 25,001 to Rs. 30,000 580
Rs. 30,001 to Rs. 40,000 650
Rs. 40,001 to Rs. 50,000 720
Cash Withdrawal from JazzCash Agent
Amount (Rs.) Charges (Rs.)
Rs. 1 to Rs. 200 5
Rs. 201 to Rs. 500 10
Rs. 501 to Rs. 1,000 20
Rs. 1,001 to Rs.2,500 40
Rs. 2,501 to Rs. 4,000 60
Rs. 4,001 to Rs. 6,000 90
Rs. 6,001 to Rs. 8,000 130
Rs. 8,001 to Rs. 10,000 180
Rs. 10,001 to Rs. 13,000 230
Rs. 13,001 to Rs. 16,000 280
Rs. 16,001  to Rs. 20,000 330
Rs. 20,001 to Rs. 25,000 380
Rs. 25,001 to Rs. 30,000 470
Rs. 30,001 to  Rs. 40,000 560
Rs. 40,001 to Rs. 50,000 690

Note:

  • First 3 Bill Payments are free every calendar month after which you will be charged Rs 10 per bill.
  • Cash Withdrawal charges will be deducted from your Mobile Account. There is no need to pay the charge in cash to the Agent.
  • Cash Deposit into your Mobile Account can only be done through an International Remittance Transaction.
  • Utility Bill Payment greater than Rs. 50,000 will not be payable through any JazzCash Mobile Account
  • All fees/charges are inclusive of FED

Product Overview:

JazzCash teamed up with WorldRemit to offer international request to pay feature in Pakistan. Through this service, JazzCash customer would be able to request payments internationally from their clients, loved ones. Users can request payments from anyone sitting in the over 50 countries via JazzCash & World Remit’s partnership network. The product is available on the JazzCash consumer app under the ‘Add Money’ section. Upon making a request, a unique link will be generated, and the sender can send money with a few clicks. Transaction fee doesnot apply to to senders on a transaction amounts greater than or equal to USD 100. Transactions are received in real time into your JazzCash account.

The list of countries from where payments can be received include:

 

AUSTRALIA LUXEMBOURG
AUSTRIA MALAYSIA
BELGIUM MALTA
BENIN NETHERLANDS
BULGARIA NIGER
BURKINA FASO NORWAY
CZECH REPUBLIC POLAND
CANADA PORTUGAL
CROATIA ROMANIA
CYPRUS RWANDA
DENMARK SENEGAL
ESTONIA SINGAPORE
FINLAND SLOVAKIA
FRANCE SLOVENIA
GERMANY SOMALILAND
GIBRALTAR SOUTH AFRICA
GREECE SPAIN
HONG KONG SWEDEN
HUNGARY SWITZERLAND
IVORY COAST TANZANIA
ICELAND TOGO
IRELAND UGANDA
ITALY UK
JAPAN US
LATVIA ZEALAND
LITHUANIA

INTERNATIONAL REQUEST TO PAY​

Request to Pay

Can I request money from family aboard?

Ans: Yes, anyone having JazzCash account can request funds from their friends & family from our “Request to Pay “options from 40 major countries worldwide.

I am a freelancer; Can I use this service to request my clients?

Ans: Yes, you can use this service to request money from your client.

How can I let my payer know I have requested for money?

Ans: Once you have requested your payer for money, Payer receives a system generated request email, containing link to your request, upon clicking on the link payer is directed to world remit website where they can pay via different payment options i.e. Credit, Debit cards and etc

Can I track my recent requests & have view of historical requests?

Ans: Yes, you can track all your requests and their status in the track option under international payment request.

What are the transaction charges?

Ans: Receiving transaction is free. If the transaction amount is greater than equal to USD 100, than there are no transaction charges for sender as well.

Will I receive transactions in real time?

Ans: 95% of transactions are received in real time, while in some cases the transactions make take up to 24 hours (working days) to process.

Where do I register my query/complaints?

Ans: Incase of any query and complaints please contact our 24-hour helpline 4444 (from Jazz & Warid numbers) and UAN 051/042, 111-124-444 (from other operators)